Privacy Policy

Last updated: October 25, 2025

At Ingealimite Technology S.A.S we are committed to protecting the privacy and security of personal information belonging to our users, clients, partners and visitors. This Privacy Policy explains how we collect, use, store, share and protect personal data obtained through our digital platforms, mobile applications, banking solutions, consulting services and corporate communication channels.

Our company follows the principles of transparency, lawfulness, confidentiality and security, complying with international personal data protection regulations and cybersecurity standards applicable to the financial and technology sectors.

1. Information we collect

We collect personal and technical information to provide personalized, secure and efficient services. This information may include:

Personal data: full name, identification number, email, phone number, job title, company or institution.
Usage data: behavior within our platforms, browsing history, session durations, clicks and interactions.
Technical information: IP address, operating system, browser, device type and approximate geolocation.
Financial and transactional data: information needed to integrate solutions for core banking, financial middleware or payment systems.
Educational or professional information: when participating in learning platforms, training programs or predictive educational software.

All information is collected through legitimate means, such as online forms, corporate email, contracts, API integrations or secure cloud services.

2. Purpose of information processing

The information collected is used exclusively for legitimate purposes related to the business and technology activities of Technology S.A.S. These include:

Provide, maintain and improve our technology, banking, web and mobile services.
Implement artificial intelligence and predictive analytics tools for early detection of financial fraud.
Provide technical support, training, maintenance and system updates.
Personalize the user experience on our digital platforms.
Fulfill contractual, legal and regulatory obligations with financial or government entities.
Continuously assess and improve the security, efficiency and quality of our services.
Manage invoicing, payments, after-sales support and corporate communications.
Promote innovation and develop solutions tailored to banks, cooperatives and businesses.

3. Data processing principles

Technology S.A.S follows these principles:

Lawfulness: data is processed in accordance with the law.
Purpose: data is used only for authorized purposes.
Transparency: we clearly explain how and why data is used.
Security: we apply appropriate technical and organizational measures to protect information.
Confidentiality: only authorized staff have access to data.
Data minimization: we collect only strictly necessary data.

4. Information protection and security

Our technology infrastructure is designed to ensure the highest levels of security and availability. We implement controls for encryption, authentication, continuous monitoring, firewalls, audits and intrusion detection systems.

In addition, all our servers and databases comply with international standards such as ISO 27001, PCI DSS, GDPR, and best practices in OWASP for web and mobile environments.

Employees and strategic partners are bound by confidentiality agreements and receive ongoing training in data protection and cybersecurity.

5. Data sharing and transfers

Technology S.A.S does not sell, rent or trade personal information. Data may only be shared in the following circumstances:

With technology partners, subcontractors or service providers under confidentiality agreements.
With financial or government entities to comply with legal or regulatory obligations.
When the user provides express consent for specific purposes.
During audits or quality assurance processes requiring verification of technical information.

For international data transfers, we ensure that the recipient complies with the same protection levels required by this policy.

6. Data subject rights

Personal data subjects have the right to:

Access the information we hold about them.
Request that their data be updated, corrected or deleted.
Object to processing when legitimate grounds exist.
Withdraw previously granted consent.
Request data portability where applicable.

To exercise these rights, please email: contacto@ingealimite.com or contact our data protection department directly.

7. Cookies and analytics technologies

Our websites and applications use cookies and analytics tools (such as Google Analytics or equivalent services) to:

Analyze user behavior and improve the browsing experience.
Remember preferences, language and session settings.
Optimize our platforms' performance.

Users may disable cookies in their browser, although some features may be affected.

8. Information retention

Personal data will be retained for as long as necessary to fulfill the processing purposes or while an active contractual or business relationship exists. Once that relationship ends, the information will be anonymized or securely deleted unless retention is required by law or for an audit.

9. Links to external websites

Our platforms may contain links to third-party websites or services. Ingealimite Technology S.A.S is not responsible for those websites' privacy policies, practices or content. We recommend reviewing their policies before providing any personal information.

10. Policy updates

We may modify or update this Privacy Policy at any time to reflect changes in our services, technologies or legal requirements. The latest version will always be available on our website and will replace previous versions.

11. Contact

If you have questions, comments or requests about this Privacy Policy or the handling of your personal data, please contact us through:

Company: Ingealimite Technology S.A.S
Email: contact@ingealimite.com
Phone: +593 992947781
Address: Quito, Ecuador

Technology S.A.S reaffirms its commitment to financial inclusion, digital security, technological innovation and sustainable development of Latin America's financial system. Our mission is to create secure, intelligent and scalable solutions that drive our clients' growth and protect their users' trust.